Setting up Services
Last updated
Last updated
Navigate to "Temperstack Notifications" at the top menu in your dashboard.
From there, select "Application Services."
Navigate to “Add Service”: Click on the "Add Service" button located at the top right corner of the interface.
Provide Service Details: Enter the required service name and group email ID as per the specific requirements.
Assign a Slack Channel: Specify the Slack channel where notifications will be sent for this service.
Select On-Call Policy: Choose the appropriate on-call policy for handling alerts related to this service.
Notification Preferences: Check the desired notification channels - email, Slack, voice and WhatsApp- by selecting the corresponding checkboxes and then click on "Save Changes". This ensures that alerts are sent through the preferred communication channels for effective incident management.
In this scenario, a service named "alert_setup" is configured with the following details:
E-mail ID: Notifications related to this service will be sent to "zaSa@gmail.com" via email.
Slack Channel Name: Alerts for this service will be posted in the "#alerts" Slack channel.
Temperstack On-Call Name: The on-call policy designated for handling alerts related to this service is "Demo Policy."
Updated At: The service details were last updated on May 1, 2024, at 7:48:35 PM.
Receive Notification On: Notifications for this service will be received through email, Slack, voice and WhatsApp channels.
This configuration ensures efficient alert distribution across multiple channels, facilitating prompt notification and response by on-call teams.
