Integrating Temperstack as the incident management tool

Slack Integration

To begin receiving notifications and responding to incidents, you'll need to configure Slack integration for your application service. Follow these steps:

  1. Navigate to Temperstack Notification -> Application Service

  2. Click on "Add Slack"

Upon clicking "Add Slack," you will be redirected to your Slack account. Here, you'll need to:

  1. Select the appropriate workspace

  1. Choose the desired channel

Ensure that you have already created the Slack channel you wish to use for notifications in application services within your Slack workspace.

  1. In the channel selection field, enter the exact name of the Slack channel you created for the specific application service.

By completing these steps, you'll successfully link your Slack channel to the desired application service in Temperstack, enabling you to receive incident notifications and collaborate with your team efficiently.

Inviting a new user

  1. Navigate to Admin -> Manage Organization -> User Management.

  2. To invite users, fill in the mandatory details, including:

    • Name

    • Email ID

    • Role

    • Country code

  3. Once the user accepts the invite, they will appear in the list below.

  4. In the user list, you can:

    • Change the user’s role

    • Delete the user

Creating a new team, adding users & mapping services to teams

  1. Navigate to Admin -> Manage Organization -> Team Management.

  2. Create a team by entering a name and clicking the creation button.

  3. Once created, you can:

    • Add team members.

    • Map services to the team.

    • Delete the team if it is no longer needed, which helps in organizing and monitoring your organization effectively.

  4. After creating a team, you can edit it at any time to:

    • Add more members.

    • Map additional services as needed.

Allow list of services for AWS (Organization scan)

To perform an organizational scan in TemperStack:

  1. Navigate to Admin and select Manage Organization.

  2. Within Manage Organization, locate and select Organization Scan.

  3. In TemperStack, we provide a wide range of integrations with various AWS services such as EC2, SQS, RDS, ElastiCache, Lambda, and more.

  4. When conducting an organizational scan, you can customize the scan according to your requirements by enabling or disabling specific integrations.

  5. For example, if you wish to scan only AWS SQS resources, access "Manage Organization" in "Admin" and disable all other services except SQS.

  6. This approach ensures that the scan focuses solely on fetching and displaying information pertaining to SQS resources.

Manage your Profile

  1. Navigate to Admin -> Profile.

  2. Click on the "Edit" icon next to your name to modify it, then click "Update" to save the changes.

  3. Update your phone number by entering the new number in the designated field, then click "Update" to save.

  4. To change your password, click on the "Change Password" option, enter your current password followed by the new password, then click "Update Password" to confirm the change.

Accepting invite as a new user

  1. After inviting a new user, an invitation email is sent to the user's provided official email address.

  2. The user receives the invitation email and accepts it.

  3. Upon acceptance, the user is successfully added to the team.

Only Admins can send invites to new users.

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